Return, Refund, Exchange Policy

Last Updated: 8/21/2026

 

We want you to be completely satisfied with your car cover. If you’re not, we’re happy to help under the following terms.

Return Window

You have 30 days from the date of delivery to initiate a return or exchange. Returns requested after 30 days will not be accepted (except for valid warranty claims — see Warranty section).

Eligibility Requirements and Refund Amount

To be eligible for a return or exchange, the cover must:

• Be unused, clean, and in like-new condition (no dirt, tire marks, grease, rips, tears, stains, or signs of outdoor use). Covers received in a dirty condition are subject to a $30 cleaning fee. If the cover cannot be cleaned and resold it will be returned to the
  customer.
• Have a valid Return Authorization (RA) number.
• Must have been purchased through our website.
• Customers are responsible for return freight. A restocking fee of $25 is applied if the
  cover has been opened and a $30 cleaning fee if the cover is returned soiled.
• Custom covers are not returnable for sizing unless they do not meet the dimensions
  approved by the customer in the custom drawing.

How to Start a Return

1. Contact us within 30 days of delivery at support@getcoverseal.com or our phone line. Provide your order number, reason for return, and whether the package was opened.
2. We will issue a Return Authorization (RA) number and return instructions.
3. Clearly write the RA number on the outside of the package.
4. Ship the item back to the address we provide. Packages without a valid RA number will be refused.
5. We will provide a return shipping label for domestic returns.
6. Once the cover has been received and inspected, the results will be given to the customer and the refund processed.

 

Exchanges

We are happy to exchange your cover for a different size or model (subject to availability).

Contact us to arrange an exchange under the same 30-day and condition rules. The cost difference between sizes will be applied.